Kissmetrics is a San Francisco based customer analytics platform founded by Neil Patel and Hiten Shah. As of 2013, it has raised $7 million in venture capital funds.
Kissmetrics provides visualization tools on how users interact with their site, web apps, and mobile products. It collects and shows customers acquisition data for each user.
In 2013 Kissmetrics acquired SourceNinja, a startup offering to help companies manage security flaws in their open source libraries.
In 2013 Kissmetrics finalized the settlement of a class-action lawsuit resulting from its alleged use of "supercookies" to track people online.