Kissmetrics is a San Francisco based customer analytics platform founded by Neil Patel and Hiten Shah.[2][3] As of 2013, it has raised $7 million in venture capital funds.[4]

Kissmetrics provides visualization tools on how users interact with their site, web apps, and mobile products. It collects and shows customers acquisition data for each user.[5][6]

In 2013 Kissmetrics acquired SourceNinja, a startup offering to help companies manage security flaws in their open source libraries.[7]

In 2013 Kissmetrics finalized the settlement of a class-action lawsuit resulting from its alleged use of "supercookies" to track people online.[8][9]