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Sheila combines nineteen years of communication consulting experience with a quick sense of humor to produce an informative, practical, and fun seminar, keynote speech, or learning session. She has spoken to clients nationwide, from all types of businesses and organizations, and at all levels, including top leadership, management, work teams, and customer service representatives. She has trained thousands of employees and educators annually to be more effective leaders and communicators and is a past President of the International Listening Association, the Memphis Chapter of The American Society for Training and Development, and Leadership Collierville. She has published on the subjects of listening and memory and has served as adjunct faculty at Arizona State University and the University of Memphis. [+]