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Stephen Mader is responsible for research and insights on retailing in North America with a primary focus on multi-channel retailing. He leads research into the impact technology has on retail, from inside the store, to virtual, and everywhere in between. Stephen joined Kantar Retail in July 2008 after completing his Masters of Business & Technology from the University of Waterloo, Waterloo, Ont., where he also received his BA in Economic Theory. [+]