Waiter Rant is a weblog written by ex-waiter Steve Dublanica. In roughly bi-weekly installments, Dublanica wrote vignettes about the lives of wait staff and customers. Dublanica started the blog in 2004 and originally wrote anonymously as "The Waiter."
On July 29, 2008, the book Waiter Rant: Thanks for the Tip--Confessions of a Cynical Waiter, based on the blog, was published. The accompanying public relations, including TV appearances, meant that “The Waiter” had to give up his anonymity. The book spent five weeks on the New York Times nonfiction bestseller list in 2008.
The stories were originally about "The Bistro," a restaurant in the New York area where Dublanica worked for seven years through 2006. New York magazine later revealed that "The Bistro" is Lanterna Tuscan Bistro in Nyack, New York.
Later stories were about "Café Machiavelli." On July 19, 2008, Dublanica announced that he had quit his job at Café Machiavelli in preparation for his book's publication. Dublanica planned not to go back to the restaurant industry, although he would continue his blog.
Waiter Rant was one of five finalists for "Best American Weblog" for the 2006 Bloggie Awards.
Waiter Rant won "Best Writing in a Weblog" in the 2007 Bloggie Awards.
Announced January 27, 2007, Dublanica's piece is included in the W.W. Norton anthology The Best Creative Nonfiction Vol. 1 (2007).
On July 8, 2008, Dublanica announced he would shed his anonymity and participate in a book signing and Q&A discussion at 7:00 PM on Tuesday, July 29 at Borders Books inside the Time Warner Building in Manhattan. He revealed himself as Steve Dublanica in an interview with the New York Post on July 29.
On September 29, 2008, Dublanica announced that his book had been optioned for TV.
Waiter Rant has also been translated into Chinese, German, Italian, Portuguese and Spanish.
Dublanica wrote a second book Keep the Change: A Clueless Tipper's Quest to Become the Guru of the Gratuity, which was published in 2010.
Stephen and his wife Annie announced the birth of their daughter Natalie Marie on January 16, 2014.
Dublanica's topics of choice run the gamut from rude customers to bad tippers to conversations had throughout the day. There are also often posts about things occurring outside the restaurant which lead him to observations and reflections. There are many references to his past as a seminarian, as well as posts referencing his work in mental health care at an undisclosed psychiatric hospital.