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Steven Fink, the nation’s leading expert in crisis management and crisis communications, has been called “the Dean of Crisis Management” for his pioneering work in the field. His seminal work on the subject, "Crisis Management: Planning for the Inevitable," still the most successful and widely-read book on crisis management ever published, not only explains how to manage a crisis when one occurs, but was the first book to introduce proactive crisis management strategies designed to help businesses forecast and avert crises altogether. [+]