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Susan Fletcher, Ph.D. is a practising psychologist and sought-after speaker on Emotional Intelligence, productivity, performance, leadership development and clinical topics. In addition to being the CEO of two companies, Susan is the author of two books (Working in the Smart Zone, 2008 and Parenting in the Smart Zone, 2005) and appears frequently as an expert on television and in national print media. Susan lives in Plano, Texas with her three school-aged boys. [+]