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Susan LaPointe has honed her HR acumen in some of the world’s largest and well-known companies. She has a proven record of accomplishment supporting organizations in their efforts to build talent and capability in people, while also improving organizational effectiveness by establishing solid HR operations practices and infrastructures. LaPointe is the vice president of global human resources operations at Akamai Technologies, headquartered in Cambridge, MA. She has held a variety of roles leading HR business partner teams, global operations and HR technology organizations. She is currently driving several large systems-implementation projects that will significantly improve the ways in which HR supports Akamai’s core business. In a prior role as VP of global HR operations at Cisco Systems, LaPointe served on the leadership team that designed and implemented the next generation HR structure focused on both strategic engagement and operational excellence. LaPointe has significant experience driving change efforts both within HR and the business. She is a highly collaborative leader with a track record of designing and delivering strategic initiatives that improve business performance. [+]