Served as the Assistant Secretary for Public Affairs of the U.S. Department of Homeland Security, overseeing both external and internal communications for the Department, its 22 component agencies and nearly 180,000 employees.
One of the architects of the nation's first Department of Homeland Security, Susan Neely has been at the nexus of policy and politics in Homeland Security from the beginning. A member of Secretary Ridge's inner circle from the White House to the new department, Neely was a key player in the decision-making that led to new security measures the public navigates every day whether at airports, major bridges, tunnels, ports, chemical sites, National Parks, highways or train stations. She shaped the policy of threat warnings, national preparedness and response, visa issuance, privacy rights and information sharing. As Special Assistant to the President for Homeland Security in The White House and then Assistant Secretary for Public Affairs in the department, Susan was responsible for the public face of homeland security. She managed everything from threat announcements, to branding, to public education campaigns, to crisis communications. [+]
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