T. Scott Gross

When not speaking at conferences and conventions, Gross handles the day-to-day operations of one of the nation's most unique service training companies. Best known for his high-energy platform skills, his gentle humor keeps audiences laughing while they learn handfuls of practical ideas. Whether speaking to a corporation or national association, Gross is a storyteller extraordinaire, comfortable with audiences of any size. He is most at home with professionals who have high customer contact. [+]
This is a discussion about the above article. Concerns about the topic, its accuracy, inclusion of information etc. should be discussed here. Off-topic discussion not pertaining to the topic of the page will be removed.