TaskRabbit is an online and mobile marketplace that matches freelance labor with local demand, allowing consumers to find immediate help with everyday tasks, including cleaning, moving, delivery and handyman work.[2][3] Founded in 2008 by Leah Busque, the company has received $37.7 million in funding to date and currently has tens of thousands of vetted,[4] background-checked ‘Taskers’ available to help consumers across a wide variety of categories.[5][6] Busque founded TaskRabbit when she had no time to buy dog food, basing it on the idea of "neighbors helping neighbors".[7]


The precursor of TaskRabbit was RunMyErrand, which was launched in 2008 in Boston, Massachusetts with the first 100 "runners".[3][8] In 2009, Tim Ferriss became an advisor to the firm after meeting Busque at Facebook's startup incubator, fbFund.[9][10] The firm accumulated $1.8 million in seed funding from venture capital firms,[10][11] and hired the company's first full-time employee, Brian Leonard, a software engineer with whom she had worked at IBM.[8][12][13]

In April 2010, Busque changed the name of the company from RunMyErrand to TaskRabbit.[14] By June 2010, Busque and team moved across the country and opened operations in the San Francisco Bay Area. One year later, in May 2011, TaskRabbit closed a $5 million Series A financing round from Shasta Ventures, First Round Capital, Baseline Ventures, Floodgate Fund, Collaborative Fund, 500 Startups, and The Mesh author Lisa Gansky.[15][16] At that time, the firm had 13 employees and 2,000 participating "TaskRabbits".[2] Within the next year, the firm expanded from Boston and the San Francisco Bay Area to New York City, New York; Chicago, Illinois; Los Angeles, California; and Orange County, California.[17][18]

In July 2011, TaskRabbit launched an app which allowed users to post a task with an iPhone.[19][20][21][22][23] In October 2011, Busque hired Eric Grosse, the co-founder and former president of Hotwire.com, as the firm's new CEO so she could focus on product development.[24][25][26] In December 2011, TaskRabbit received an additional $17.8 million in a Series B round of funding.[16] At the time, the firm had 35 employees and generated $4 million in business each month.[2][27][28]

In 2012, Busque reassumed the role of CEO, with Gross staying on with the company’s board of directors, advising on strategy and operations.[29] In January 2013, the company hired Stacy Brown-Philpot, former Google Ventures Entrepreneur-in-Residence and a veteran leader of global operations at Google, as the company’s first COO.[30]

In March 2013, a new tool for “TaskRabbit Business" was introduced which allowed businesses to hire temporary workers from the TaskRabbit users, with a 26 percent commission.[31]

In April 2016 Stacy Brown-Philpot, was promoted to CEO,


The company launched in London, its first international market, in November 2013.[32] As a result of declines in bids and completed and accepted tasks in the U.S.,[7] the company ultimately decided to road-test a new system in London; instead of an e-bay inspired bidding model, Taskers would set their own rates and schedules, and when a new job was posted that matched their profile, the platform would send them an alert. The first to respond got the job.[5][33] In London the results were overwhelmingly positive: virtually all of the company’s metrics markedly improved, and the average amount of money that individual Taskers on the platform were taking home rose considerably.[5]

On June 17, 2014, TaskRabbit announced and began rolling this complete reboot from its original task posting and bidding model to a direct hire only model across all markets.[34][35]

The new version was officially released on July 10, 2014, and was met with significant backlash from the Tasker community.[36]

Amidst the backlash, the company kept faith in the metrics that inspired the change, even amidst the worst criticism.[37] TaskRabbit incorporated some of the most prominent feedback into an updated version of its app that launched on January 1, 2015, and has since experienced considerable growth.[38] In 2014, TaskRabbit received 4,000 applications to be a Tasker. In 2015, that number grew to 15,000.[5]


The education level of contractors vary. Out of all the contractors, 70 percent hold bachelor's degree, 20 percent hold master's degree, and 5 percent hold a PhD.[7]

Some people have turned their TaskRabbit work into a full-time job.[7]

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