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Voted the third leading business-strategy analyst (just behind Peter Drucker and Tom Friedman) in Optimize Magazine's October 2005 issue, Thomas H. Davenport is a world-renowned thought-leader who has helped hundreds of companies revitalise their management practices. Davenport combines his interests in business, research, and academia as the President's Distinguished Professor in Management and Information Technology at Babson College, the Academic Director of the Working Knowledge Research Center, the Institute for Process Management, and the Innovation and Corporate Entrepreneurship Research Center. Tom Davenport earned a Ph.D. from Harvard University in organisational behaviour and has taught at the Harvard Business School, the University of Chicago, Dartmouth's Tuck School of Business, and the University of Texas at Austin. Davenport has additionally directed research centres at McKinsey & Company, Ernst & Young, and CSC Index and teaches the Harvard Business School Executive Education course, Leveraging Knowledge in the twenty-first Century. [+]